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Saving the Retail ‘Experience’

Six ways to bring back the love Remember when going to the mall meant driving around for an eternity looking for a parking spot? If so, you probably also remember a time when shopping could be a real outing not to mention a dose of retail therapy that fed a hungry era of conspicuous consumption—and, […]

Retailers Battling Goliath Adopt Loyalty Programs

Black Friday marked the start of the holiday retail season and shoppers are hawk-eyed for upcoming bargains as retailers open the floodgates with blockbuster deals and coupons. But for retailers, can coupon redemption become too much of a good thing? For Bed Bath & Beyond, that turned out to be just the case. “Coupon redemptions […]